SHIPPING
Please note that our warehouse will be closed on the public holidays over the Christmas & New Year period. We will have a reduced dispatch team operating on 29-31 Dec & 5-8 Jan. The warehouse will be fully operational again from 11th January.
PLEASE NOTE: Some deliveries may experience delays, thank you for your patience.
PLEASE NOTE: During the COVID-19 outbreak many courier companies have changed their delivery policies to implement a process of 'contactless' deliveries. Where a courier would normally require a signature we have been advised they may now;
- Knock on the door
- Step back 2m, to comply with social distancing guidelines
- When the door is answered, they will ask your name, which will be recorded instead of your signature
- If the door is not answered, they will leave a 'Card to Call' as per normal procedure.
Shipping & Handling Fees
New Zealand-wide shipping fees:
Small Item Shipping & Handling - $10.00
Large Item Shipping & Handling - $16.50
Australia-wide shipping fees::
Small Item Shipping & Handling - $25.00
Medium Item Shipping & Handling - $38.00
Large Item Shipping & Handling - $50.00
Delivery
We do not ship outside New Zealand & Australia.
As we ship by courier we are unable to deliver to PO Box addresses.
Depending on your location, you can expect to receive your order within 5-10 working days. If you haven’t received your order in 10 days feel free to contact us or call Allsports Distribution during business hours on 07 377 1033 or email orders@allsports.co.nz
PLEASE NOTE: We are unable to sell Hoka One One shoes to be delivered to Australia.
For Australian sales please refer to www.hokaoneone.com.au